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Notification in Servicenow

This video discussed about Notifications in ServiceNow - Learn how the ServiceNow platform sends notifications, how to manage user notifications, and configure inbound actions in ServiceNow.

How to trigger a Notification using Event in Servicenow

How to Create an Event in Event registry How to Create Notification using that Event How toTrigger that Event using server-side script Practical use case

How to Trigger a Notification using Flow Designer in Servicenow

In this video We will discuss about How to Trigger a Notification using Flow Designer in Servicenow

UI Action in servicenow

I am creating exiting series of UI action in servicenow, In this video I will discuss about the UI action and its configuration. Continuation of this series we will work on some very good use cases that will help you to learn Servivenow server side and browser side scripting

UI Action use case 4

I am creating exiting series of UI action in servicenow, Use case Description Create a button called Download Attachment onclick of this button it will download the attached document.

UI action use case 3

I am creating exiting series of UI action in servicenow, In this video I will about a Interview Favorite Use case Use Case Description Create a UI action in Problem table, When client confirmation is received, a button pop-up to close all incidents related to problem record

UI action & UI page Scenario based Question 2

I am creating exiting series of UI action in servicenow, In this video I will discuss about the UI action and its configuration. Use Case for this video is Assignment Group is ready on in Incident Table Only users with service desk manager role can change the Assignment group Create a button to change the assignment group, onclick of button opens a dialog box to change/ update the assignment group

Ui Action Scenario Based Question 1

I am creating exiting series of UI action in ServiceNow, In this video I will discuss about the UI action scenario based use case and its configuration. Use Case Create a UI Action button onclick of this button it will close the Incident and add it to the Incident Report table, Button will only be visible when Incident is in Resolved State

GlideAggregate Practical Use case 2

Practical use case : How to get Duplicate Records based on field value in Servicenow The GlideAggregate class is an extension of the GlideRecord class and provides database aggregation (AVG, COUNT, GROUP_CONCAT, GROUP_CONCAT_DISTINCT, MAX, MIN, STDDEV, SUM) queries. This functionality can be helpful when creating customized reports or in calculations for calculated fields.

GlideAggregate Practical Use case 1

The GlideAggregate class is an extension of the GlideRecord class and provides database aggregation (AVG, COUNT, GROUP_CONCAT, GROUP_CONCAT_DISTINCT, MAX, MIN, STDDEV, SUM) queries. This functionality can be helpful when creating customized reports or in calculations for calculated fields.

Script Include Practical Use case

Use Case : No further ticket should be assigned to a user if user already has 5 tickets in his/her queue

Script include | GlideAjax | Types of script include

Script Include Use Case 2

Use Case : onChange of Configuration Item, Related Model ID should populate in Configuration Item Model Id Field

Script Include Use Case 1

Use Case for this video is related to returning multiple value in Script include using JSON object When we select Origin task in problem table, All task details populate should in its Task section, with Task number, Priority, Assignment group , Approval state & Short Description.

Data source and Import sets in Servicenow

This video discussed about Data source in servicenow. Topics covered are : how to import data into servicenow instance. Use of Import sets. Import data from various data source as file, JDBC server, FTP, import set API. Use of Transform map, Transform scripts, coalesce.

How to import File data using Data Source

This video discussed practical implementation of Data source, Data Source use case 1 – Create a data source to transfer uploaded file data into Student Table. 2- Following validation needs to be addressed  Email should be in format of abc@gmail.com  Phone number should contain 10 numeric digits  Branch data should be validated from existing branch table  If Email exist, update the record, don’t create a new record

Email Scripts | Create Notification using Email Scripts

Email scripts in ServiceNow are used to dynamically generate content within email notifications. They are server-side JavaScript code blocks that can be referenced in email notifications to insert dynamic information

Import Data in servicenow from JDBC server using Data Sources

This video discussed about Data source in servicenow. Topics covered is: how to import data into servicenow from a JDBC server. Use of Import sets. Import data from various data source as file, JDBC server, FTP, import set API. Use of Transform map, Transform scripts, coalesce.

Service Portal Introduction | Basic to Advance

Welcome to the ServiceNow Service Portal Series! In this playlist, I’ll walk you step by step through Service Portal development in ServiceNow — from the basics to advanced concepts. Whether you’re a beginner just starting with ServiceNow or an experienced developer looking to sharpen your skills, this series will help you build powerful, user-friendly portals for your organization.

Widget Communication in Portal

This video is most important if you are learning how to code in service portal, This video explain how to pass data between HTML, client controller and server script using $scope, data , input variable Ask & learn

Most Important ng-directives used in Service Portal

ng-directives are used to handle data binding, events, and conditions. In this video I have explained most important ng-directives ng-model → Two-way binding between input fields and scope variables. ng-bind → Safe alternative to {{ }} for displaying data. ng-if → Conditionally renders/removes elements from the DOM. ng-repeat → Loops through arrays or lists and displays items.

Most Important ng-directives

ng-directives are used to handle data binding, events, and conditions. In this video I have explained most important ng-directives ng-submit → Handles form submissions. ng-show / ng-hide → Conditionally show or hide elements (kept in DOM). ng-disabled → Dynamically enables/disables elements. ng-change → Executes a function when input value changes.

Create Widget from scratch in Servicenow

🚀 In this video, we’ll walk you step by step on how to create a custom widget from scratch in ServiceNow Service Portal. Whether you’re a beginner or an experienced ServiceNow developer, this tutorial will help you understand the core building blocks of a widget, including: ✅ Creating a new widget in ServiceNow ✅ Understanding widget components (HTML, CSS, Client Controller, Server Script) ✅ Writing and testing your first custom widget

Displaying Data in a Tabular Format Using a Widget

I’ll show you how to create a custom ServiceNow widget that displays data from the Change Request table, specifically focusing on Emergency Change Requests. You’ll learn step by step how to fetch records, format them in a tabular view, and make the widget more interactive for Service Portal users. Whether you’re a beginner or looking to enhance your ServiceNow development skills, this tutorial will help you understand widget creation, client and server scripting, and data presentation in a clear and practical way.

Round Robbin Assignment in Servicenow

In ServiceNow, Round Robin Assignment ensures that tickets are automatically assigned to the right members of an assignment group without manual effort. Using the least-load method, the platform checks the number of active tickets currently assigned to each group member and automatically routes the new ticket to the person with the fewest tasks in their queue. This approach balances workloads fairly, prevents overburdening specific team members, and improves resolution efficiency by ensuring tasks are evenly distributed across the team.

After Business Rule Scenario Based Question

Create Change Task Automatically. Scenario-based questions are one of the most commonly asked types of interview questions in ServiceNow. Instead of focusing only on definitions or theory, these questions present real-world situations where you need to explain how you would analyze, design, or implement a solution within ServiceNow.

End-to-End Integration of ServiceNow with 3rd party Apps

we will explore End-to-End Integration of ServiceNow with 3rd Party Applications by using a Weather API as our example. You’ll learn how to connect ServiceNow to an external API, send requests, and extract useful information from the JSON response. We’ll walk through step-by-step configuration, including making REST calls, handling responses, and parsing the JSON data to display meaningful insights inside ServiceNow. By the end, you’ll understand how ServiceNow can seamlessly integrate with external systems and how to use that data to enhance your workflows, reports, and automation.