🗃️ Configuration Management Database (CMDB)
What is the base table name for CMDB?
📋cmdb_ci
Difference between Asset and CI?
💼Asset: Something you own that has value.
Example: Your bakery oven — you might track purchase price, warranty, and scheduled maintenance in ServiceNow.
⚙️Configuration Item (CI): Focuses on technical details and how it works.
Example: The oven is also a CI, with details like:
- Model number & manufacturer
- Maximum temperature
- Gas or electric type
- Connected sensors
What is Discovery?
🔍ServiceNow Discovery automatically scans your network to locate and map IT assets, including servers, network devices, applications, databases, and their hardware/software configurations.