🔍 Benefits of ServiceNow

🧠 Top Interview Questions & Answers

➡ Enhanced Workflow Automation:

Streamlines and automates complex processes across various departments.
Reduces manual effort and minimizes errors.

➡ Improved IT Service Management (ITSM):

Centralizes incident, problem, and change management.
Increases IT efficiency and reduces downtime.

➡ Increased Productivity:

Provides a unified platform for employees to access information and services.
Enables faster resolution of issues and requests.

➡ Better Customer Service:

Enables personalized and efficient customer support experiences.
Improves customer satisfaction and loyalty.

➡ Data-Driven Insights:

Provides real-time analytics and reporting for informed decision-making.
Helps identify trends and areas for improvement.

➡ Scalability and Flexibility:

Adapts to the evolving needs of businesses of all sizes.
Offers customizable solutions to meet specific requirements.

➡ Digital Transformation Enablement:

Acts as a platform to drive digital transformation initiatives.
Helps organizations modernize their operations.

➡ Unified Platform:

Consolidates disparate systems into a single, integrated platform.
Breaks down silos and improves collaboration.