🌟 What is an Application Navigator in ServiceNow?
- The Application Navigator in ServiceNow is the primary tool for navigating and accessing all the applications and modules available within the platform. It is typically located on the left-hand side of the ServiceNow interface.
- Applications are grouped logically, and related modules are nested under them, making it easier to find what you need based on functional areas (e.g., Incident Management, Change Management, Service Catalog).
- The "Filter navigator" (search bar at the top of the Application Navigator) allows users to quickly locate applications, modules, or even tables by typing keywords. This significantly speeds up navigation. For example, typing "incident" will display all applications and modules related to incidents.
➡ Favorites:
Users can mark frequently accessed applications and modules as "Favorites" for quick access. This personalized list appears at the top of the navigator.
➡ History:
The "Your history" section keeps a record of recently accessed items, allowing users to easily go back to pages they were working on. The number of records saved in history can be configured by administrators.
📝 In essence:
The Application Navigator is a fundamental UI element in ServiceNow that streamlines user interaction with the platform, making it more intuitive and efficient to perform various tasks.